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Battery Drain - Battery Drains In Under 30 Days

Symptom Description: The power meter drains the battery significantly quicker than what is specified. A power meter that drains a battery in under 30 days is considered irregular.  

CauseThe circuit board of the power meter has an electrical short. As a result, there is significant draw on the battery when it is installed.

Troubleshooting

AXS / DZero / DFour / DFour91 / DZero for Specialized / Eagle MTBPerform the below sections of the troubleshooting guide

  • Pages 7 & 8: AXS, DZero and Legacy Power Meter Battery Compartment Service 
  • Pages 9 & 10: Power Meter Reboot 

Following the troubleshooting, monitor the life (voltage) of the new battery over 5-7 days to determine if a battery drain issue exists.

If the replacement battery drains quickly, please contact Quarq Customer Service

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Legacy ProductsPerform the below sections of the troubleshooting guide.

  • Pages 7 & 8: DZero and Legacy Power Meter Battery Compartment Service 
  • Pages 9 & 10: Power Meter Reboot
  • Pages 11 - 13: Battery Compartment Removal (legacy Power Meters ONLY) 
  • Pages 14 & 15: Battery Compartment Installation (legacy Power Meters ONLY)

Following the troubleshooting, monitor the life (voltage) of the new battery over 5-7 days to determine if a battery drain issue exists.

If the replacement battery drains quickly, please contact Quarq Customer Service

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